Authenticity & Trust

Is Razofficial.com a legitimate store? 
Yes. Razofficial.com is a dedicated online destination for genuine Raz disposable vape products. We prioritize consumer safety by using secure, encrypted checkout processes, adhering to all U.S. compliance standards, and providing dedicated customer support.

Are you an official Raz retailer?
Yes. Razofficial.com is an authorized retailer. Every device we sell is sourced directly through official distribution channels and delivered in original, factory-sealed packaging. Shopping with an official retailer is the only way to guarantee you are not receiving counterfeit or tampered goods.

How do I know my Raz vape is authentic?
Every product sold on our site is 100% authentic. Most Raz Vape packaging features security labels or QR codes that allow you to verify the product’s origin. We do not sell “clones,” refilled devices, or third-party modifications.

Product Information

Do Raz vapes contain nicotine?
Yes. Unless explicitly labeled otherwise, Raz disposable vapes contain 5% (50mg) nicotine. Please read all product descriptions carefully before purchasing.

Are there THC or CBD versions available?
No. All Raz products sold on Razofficial.com are nicotine-based. Our products do not contain THC, CBD, Delta-8, or any cannabis-derived ingredients.

Why does my puff count seem lower than advertised?
Puff counts are estimated based on standardized laboratory testing (short, light draws). Your actual experience may vary based on your “draw length”—deeper, longer hits consume more e-liquid and battery life, which can reduce the total puff count.

How should I store my device?
To ensure the battery and e-liquid remain stable, store your Raz vape in a cool, dry place. Keep it out of direct sunlight and away from extreme heat or moisture.

Shipping & Compliance

How does the age verification process work?
In compliance with Federal law, you must be 21 years of age or older to purchase from this site. We utilize an automated verification system at checkout. If your age cannot be verified automatically, we may reach out for a copy of a valid government-issued ID.

Can I track my package?
Absolutely. Once your order has been processed and shipped, a tracking number will be sent to the email address provided at checkout.

What is your policy on recycling?
Because Raz vapes contain lithium-ion batteries and electronic components, they should not be thrown in regular trash. We strongly encourage you to dispose of your device at a local electronic waste (e-waste) recycling center.

I have a problem with my order. What should I do?
We’re here to help. If your device is DOA (Dead on Arrival) or you have received the wrong item, please visit our Contact Us page or email our support team immediately for a resolution.